![]() Indigo’s intuitive interface is easy to use, allowing card issuing staff to focus on providing great customer service. Operational controls and separation of duties are in-built based on industry best practice, offering the issuer secure management of the card issuing process. Indigo customizable workflow complements existing card issuing processes, allowing quick time to market, and minimal impact to operational staff. There is a fast track option for VIP customers and urgent requests. The customer service officer can then be able to track the fulfillment of the card request. The bank captures the card request with or on behalf of the customer. With centralised issuing, customer service and interaction is at the forefront. The instant issuing process creates a memorable customer experience which encourages the customer to use the card. With Indigo, issuers are able to instantly and securely issue personalised debit and prepaid cards. Once the PIN has been selected then the customer can immediately use their card. ![]() With this process the customer receives a personalised card in-branch. With this solution, banks are enabled to issue cards to customers directly from the branch. Indigo enables instant issuing of debit and prepaid cards and also enables centralised issuing of branded and proprietary cards. The solution is designed to increase competitiveness by offering superior customer service and enhanced operational inefficiencies. Indigo is an end-to-end card issuing solution which enables banks and financial institutions to issue payment cards to their customers. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |